World: r3wp
[!CureCode] web-based bugtracking tool
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Kaj 13-Dec-2010 [1172] | You're reversing the meaning of the field by changing it from severity of the inconvenience of the bug to severity of the inconvenience of the fix |
BrianH 13-Dec-2010 [1173] | Severity of the change, not some measure of inconvenience. That is the main thing that can stop a ticket from being implemented at all, the most important field in that group. You are acting like developers of the language are more concerned about their own convenience. You know that is not the way we work. |
Kaj 13-Dec-2010 [1174] | That is exactly what I'm telling you. I'm merely asking you to try to think for a moment from the perspective of the users you're asking to report issues, instead of your own perspective |
BrianH 13-Dec-2010 [1175] | We are in design mode, and for CureCode as well apparently. All tickets are important, or else they wouldn't have been reported. |
Kaj 13-Dec-2010 [1176x2] | Come on, then you should just remove the field |
If you want to keep explaining yourself to unsuspecting users, I apparently can't stop you | |
BrianH 13-Dec-2010 [1178x3] | We need to break it into two fields. One for the users to report their damage, one for us to use for determining the severity of the problem (whatever you want to call that). The user damage field wouldn't help us much in the process of fixing the user's problems or satisfying their requests, but users apparently expect one. We would get the real info from the summary, description, example code and comments, same as we do now. Without those details the importance of the fix/enhancement to the user is impossible to determine, but with those details we can really work on the user's problems and understand their priorities. |
Keep in mind that I am not suggesting that this be called a "user damage" field. I think that it shouldn't be called "severity", because that only applies to bugs and issues. Perhaps "importance" would be better, as it applies to notes and wishes as well. | |
We still don't have a good way to set priorities in CureCode though, for planning releases. We have to do it manually. The CC priority field is OK for general priorities, but not for our priorities because our priorities vary from release to release, depending on what area of the code we are focusing on. | |
Kaj 13-Dec-2010 [1181] | If a user lables a bug as "crash", that's significant enough, and Carl always wants to fix those first |
BrianH 13-Dec-2010 [1182] | Yeah, the importance field should definitely have crash and block importances. |
BrianH 14-Dec-2010 [1183x2] | And we reviewers would occasionally raise the importance if the submitter underestimated it, such as when it affects more users, or when it is a *really* good idea :) |
The crash and block settings are the odd ones out of the current severity field. They should be moved to the importance field. | |
Dockimbel 20-Dec-2010 [1185x2] | Version 0.9.12 sources package released: http://curecode.org/dl/curecode-0912.zip |
I've changed the format of the GUID field in RSS feeds, so you'll get duplicate entries for the recent changes, just ignore them or delete the old ones. | |
Dockimbel 23-Dec-2010 [1187] | There was a 5h outage on curecode.org affecting cheyenne-server.org and softinnov.org. It has been fixed just a few minutes ago. After short investigation, it seems that a PHP internal issue (frozen process) caused a fatal error in Cheyenne main process. The error is very weird, see below the disarmed REBOL error : make object! [ code: 301 type: 'script id: 'need-value arg1: evt: arg2: none arg3: none near: [evt: do-events either none? evt ] where: 'do-cheyenne-app ] So, DO-EVENTS (which is basically just WAIT [ ]) returned an unset! value. Does anyone know here if this a known behaviour or a REBOL bug? |
Maxim 13-Jan-2011 [1188] | I've never seen this. |
Henrik 26-Jan-2011 [1189] | any update on adding the R3 GUI as a project to curecode? |
Dockimbel 27-Jan-2011 [1190] | R3 GUI project added to CureCode, ticket http://issue.cc/r3/1837 moved to R3 GUI. I've added alpha 110 & 111 to versions list, let me know if you need categories too (I would need an ordered list of items for that). |
Rebolek 27-Jan-2011 [1191] | Great, thanks. |
Henrik 27-Jan-2011 [1192] | cool :-) |
Dockimbel 27-Jan-2011 [1193] | Sorry for the delay, I forgot about it until Henrik mentioned it again yesterday. |
Henrik 27-Jan-2011 [1194] | it's ok. now we have it. :-) |
Robert 5-Feb-2011 [1195] | Doc, can you create a CC login for me please. Thx. |
BrianH 5-Feb-2011 [1196x3] | You have one already. |
Loginid Robert. | |
Also Robert-Muench (another login) | |
Robert 5-Feb-2011 [1199] | :-) Good to know... let's try if I remember my password. |
BrianH 5-Feb-2011 [1200] | I don't know if there is a password recovery service; why don't you find out? |
Robert 5-Feb-2011 [1201] | Ok, worked. |
Dockimbel 6-Feb-2011 [1202] | password recovery service ; sure, from home page -> Reset Password link |
GiuseppeC 6-Feb-2011 [1203] | Doc, I am interested into using your product for tracking bug of other applications but we need Project and Subproject. Is there any plan to add subprojects ? |
Dockimbel 6-Feb-2011 [1204] | There's no "subproject" concept in CC, but you can use "category" field to divide a project. I have no plan to add such feature this year. |
Ladislav 1-May-2011 [1205] | http://issue.cc/r3/1027 The state of the ticket should be revised |
james_nak 24-May-2011 [1206] | Doc, a little thing: the title.inc file for 0.9.12 needs to be updated. Or perhaps, the zip file is really .11. In any case, still a great app. |
Dockimbel 24-May-2011 [1207] | The ZIP file is 0.9.12, I left an older file version when I built the 0.9.12 archive. Issue fixed and 0.9.12 archive re-published. Thanks for reporting this issue. |
james_nak 24-May-2011 [1208] | NP ... get back to RED. :-) |
Dockimbel 24-May-2011 [1209] | James: sure, I did that during my coffee break ;-) |
james_nak 22-Jun-2011 [1210] | Doc, I still have issues with the cookies created from Curecode. Essentially, when I leave the browser open and the session expires, the next time I try to use curecode, it loads up the error page. I just manually delete the cookie and I'm good and I have extended the timeout as well which helps. I was wondering in the httpd.cfg file if there is any value for curecode's timeout that will make it endless (perhaps "none" ? ). Thanks. It is a very usefule app. |
Dockimbel 22-Jun-2011 [1211x2] | There is no endless timeout value. Such feature would blow up the server's RAM sooner or later. |
the next time I try to use curecode, it loads up the error page. Could you be more specific? On what page do you let the browser open? What do you do when you resume your work after the session expires (on what link/button do you click)? | |
james_nak 22-Jun-2011 [1213x2] | I'll have to verify when it happens again but I think it's the "Sorry. this page cannot be displayed." And any link clicked will cause this to come up. Doc, this is not super important because changing the timeout helps. I'll wait until it happens again and give you better details. How's that sound? |
Besides, no one else seems to have this issue so it could very well be something on my side. | |
Dockimbel 22-Jun-2011 [1215x2] | Thanks, that would help, as I tried several times to reproduce your issue without success. By the way, what browser (and version) are you using? |
Do you have a browser plugin or any other tool installed that could remove or alter in any way your browser cookies? | |
james_nak 22-Jun-2011 [1217] | I use FF 5.0 (just upgraded this morning though. Previously it was 4.0.1). As far as cookie altering tools, not that I know of, though I was wondering if AVG could be doing something. Anyway, I just cost you a few lost Red minutes. I'll wait until it happens again. Thanks. |
Dockimbel 22-Jun-2011 [1218] | No problem, I am used to multiplex different tasks. ;-) |
BrianH 24-Jun-2011 [1219] | At some point recently, Chrome started saving the username and password in CureCode. Don't know whether this was a CC or Chrome change, but it's welcome either way. |
Dockimbel 25-Jun-2011 [1220] | I guess it's a Chrome change, last update on CureCode site was in January. |
Henrik 22-Aug-2011 [1221] | Doc, it says in the trace.log that there is an SQL error: ** User Error : ERROR 1064 : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 6 ** Where: none ** Near: [do-sql/flat 'r3bugs [{ |
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