World: r3wp

OK, I will. This morning I quit the browser and started the browser 
up again. It works fine. So the context where I have that issue is 
when the page is left open for some period of time.

What page?

Could category be added to the possible criteria on the detail page?

Doc, the Curecode page. OK, I let it sit overnight and got the error. 
Which log do you want ? Trace-80? Default-access?

All of them (including chey-<pid>.log file if you have it). Just 
zip them and send them to me by email. Thanks for taking the time 
to help me investiguate this issue.

Yeah, I haven't seen the chey file. Where do you want me to send 
them to? The nr address?

The one from my AltMe profile is ok.

The chey-<pid> file is produced when Cheyenne is run in verbose mode 
(-v... command line option) with no window (-w or encapped).

Hmm. I thought I was running it in verbose mode but maybe not. I 
do not see that file. I sent the files a little earlier.

Got them. I give it a look today.

Brian: your request has been implemented in the upcoming 0.9.11 version. 
I should put it online by tomorrow.

Thanks. I've been trying to make the categories more useful, when 
you're fixing a bunch of related bugs. This should help.

It seems that some users are still not able to sign up for a curecode 
account:

http://www.rebol.com/cgi-bin/blog.r?view=0457#comments

I've activated all pending accounts manually. It seems that some 
hosting mail services like qip.ru have a hard time dealing with 8bit 
encoded emails. I've sign up for an account @hotbox.ru and will fix 
this issue in Cheyenne's MTA.

are you sure that they're not spam?

How can I know?

100% of the hundreds of signups for my old website from .ru domains 
were spambots

Normally the email confirmation fails so you know that way

CureCode server will be down for a few seconds for maintenance starting 
from now.

SimpleMachines forum is switching into temp page informing about 
maintenance mode - so people see the message, but are not able to 
access dynamic content, databases and so.

Database migration failed, Curecode server restarted with previous 
configuration. Will retry again after checking logs.

Oldes, that would require to setup a dedicated web server for that 
maintenance page. As usually, the service interruption is just for 
a few seconds, it's most of the time not even noticed by users.

If I have to take down the server for a longer time, I'll provide 
an info page.

Database migration done. Curecode.org domain's IP has been changed 
to point to a new server, so during the DNS propagation time, curecode.org 
will work on both the old and new server (24-48h). Both Curecode 
instances are now pointing to the same database instance on the new 
server. If all goes well, you shouldn't notice anything, nor have 
any downtime. Let me know if there's any issue.

The new version 0.9.11 is ready, I'll install it once the migration 
to the new server will be fully completed, so in two days.

FYI, my DNS hosting company doesn't allow lowering the TTL, so I 
had to resort to such solution to avoid service interruption due 
to DNS propagation. The new IP is a failover address that I can attach 
freely to any of our servers without any delay, so future server 
migration will be easier to handle.

CureCode application upgraded to 0.9.11. Changelog :

	o FEAT: Custom captcha system replaced by ReCaptcha.

 o FEAT: Auto-adjusting scale for bar charts in stats (more accurate 
 and readable).
	o FEAT: Category selector added in tickets list detailed view

 o FEAT: Empty attached file section not shown anymore in tickets 
 read-only view.
	

 o FIX: When clicked, attached files will now show up in browser's 
 window by default.

 o FIX: When attaching file in a new ticket, the returned attached 
 filename was 'none'.

New CureCode instance for Softnnov's OSS projects: http://curecode.org/si/
 (you can import your REBOL3 CC account on the new registration page: 
http://curecode.org/si/register.rsp, just use "rebol3" as instance 
name).

Today I am having trouble updating a ticket in the rebol3 project. 
I do "Update Ticket" and the changes stay there, except the "Fixed 
in" field changes, and when I go back to View Tickets the changes 
aren't there, nor are they when I go back to the ticket. Creating 
and updating comments works though.

Does it happen on any tickets or just a specific one?

I've only checked #1513 - I don't like to make test changes because 
they're logged. I can check another after I finish writing a comment.

It just worked on #1512 - I'll check again.

Still fails. I want to change #1513 to status: dismissed, severity: 
"not a bug".

Can you try with a different browser?

Yeah, already tried with IE8. I got the same behavior, plus layout 
bugs in the file upload submit button.

Plus saving the password worked; that was nice.

Layout bugs with IE: known issue, need to curecode it to not forget 
it again.

I found a post on the exact model IE8 uses to change its rendering 
mode. http://blogs.msdn.com/ie/archive/2010/03/02/how-ie8-determines-document-mode.aspx

Can't find anything wrong in the database, I'll give a look at your 
session data in memory, can you post me your public IP address privately 
please?

#1513: issue was an empty "description" field that was blocking the 
changes. I'm investigating how this mandatory field could have been 
skipped during ticket creation.

Code examples lose all indentation and look ugly, eg:
  http://www.curecode.org/rebol3/ticket.rsp?id=1529&cursor=3


Would it be possible to add even the lightest of lightweight markup 
codes so we could specify <pre> for code examples?

Or for code examples to be pre by default, with the appropriate style 
sheet to make them have horizontal scrolling as needed of course?

Never mind, Sunanda, I just got that you meant code examples in the 
comments, not in the example code section. Agreed.

Sorry -- should have been clearer. "examples" is ambiguous in this 
context.

Sunanda: you can use tabs now to indent your code, they will be rendered 
as 4 spaces. Inserting <pre> tags is possible, I'm making a quick 
try at adding it right now.

Thanks.

Is tab the best choice? It's not easy/obvious how to type a tab in 
a webpage; though it's a good choice if you assume we are cutting'n'pasting 
from a text editor.

Right, the purpose was better support cut&pasting from a text editor.

Btw, HTML tags are allowed in comments. ;-)

Now, that's good!

But <pre> rendering doesn't look that good due to <br> tags insertion. 
I need to make the view encoding rules smarter.